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FAQ

Questions people ask before they subscribe

Short answers, taken from our pricing page, Terms and Privacy Policy. Where our Terms are silent, we say so and ask you to get the answer in writing first.

Last updated 4 October 2026.

What is Funnlr?

Funnlr is a small South African agency in the Western Cape that builds mobile websites, WhatsApp assistants and online booking for small businesses, on monthly plans from R199. It is run by one person, Ibrahim, who is also a law student. More about who runs it.

How much does Funnlr cost?

Starter Funnel is R199 a month. Pro Funnel is R349 a month. The WhatsApp AI Assistant is R399 a month. The Full Growth Bundle, which is Pro plus the assistant, is R649 a month. Booking Automation adds R99 a month. Partner, where Funnlr runs the front of your business for you, is R1,999 a month plus a once-off R4,500 setup. Partner Plus is R3,499 a month plus R7,500 setup. Prices are in rand. See every plan side by side.

What do I get on each plan?

Starter gives you a branded mobile page, a services and pricing section, WhatsApp buttons, your logo and colours, and a hosted live link. Pro adds a multi-step lead form, a customer review section, a photo gallery and monthly updates. The WhatsApp AI Assistant answers on your own number with replies you approve first, only answers what you allow, takes booking enquiries, remembers the conversation and hands the chat to you. Partner adds an assistant configured for your business, booking workflows, payment links in chat where supported, monthly updates by the team and a monthly report of what it brought in. The pricing page lists every feature.

How does the free preview work?

You ask for a free preview on the website and tick the consent box. Funnlr emails you a short form. Once you submit it, Funnlr builds your page and emails you the link, usually within 24 hours. The preview runs for 7 days and includes up to three change requests. If you have not activated it by then, it pauses until you do. If it is still not activated 30 days after it was built, Funnlr may delete it. No card is needed and a preview never turns into a paid subscription by itself. Ask for a free preview.

How long does it take to go live?

Starter, Pro and the Growth Bundle sites are built within 24 hours of getting your details. Partner takes longer because the assistant is built around your business and a start date is agreed together. How the steps work.

Can I cancel, and how?

Yes. Starter, Pro and the Growth Bundle are month to month with no contract. To cancel, use WhatsApp menu option 8 or email hello@funnlr.co.za. Cancellation normally takes effect at the end of the current paid month, if you ask before the next debit. Partner has a simple written agreement, and Funnlr explains it before you sign. Read the Terms.

Who owns my content and my website?

You keep ownership of everything you supply, such as your text, photos, logo and prices. Funnlr keeps the rights to its own software, automation and templates. An active subscription gives you the right to use the hosted site for your business. The underlying template code is not handed over unless a separate written agreement says so. This is sections 4 and 5 of the Terms.

What happens to my site and data if I cancel?

After service ends, the hosted site, assistant, booking flow and portal access may be disabled. Funnlr may keep records it is required to keep and handles your content as the Privacy Policy describes. You can ask what personal information Funnlr holds about you and ask for correction or deletion where it applies.

Can I move my site to another host or export my data?

Your content is yours, so you can ask for your own text, photos and customer information. Funnlr does not yet publish a standard export package for the hosted site itself, and the template code stays with Funnlr. If this matters to you, ask before you subscribe and Funnlr will confirm in writing what you would receive.

Who owns my domain and my WhatsApp number?

A domain you already own stays yours, and so does your phone number. The Terms do not yet describe how a domain or number is connected, so Funnlr confirms the exact setup for yours in writing before you subscribe. Ask for it in writing.

What if Funnlr stops trading?

Funnlr is a one person business, and the Terms do not yet say what happens to live sites if it closed. Anything you depend on should be asked about before you subscribe, and Funnlr will answer in writing. Your own content, domain and phone number remain yours either way. Ask before you subscribe.

Are there extra WhatsApp or other charges?

The Terms say package features, included updates, response targets and third party costs are limited to what your offer or checkout states. Your checkout shows the exact monthly amount before you approve anything, and any once-off setup charge is shown separately.

What does the WhatsApp assistant actually do?

It replies on your own WhatsApp number in your words, only to the questions you have approved. It answers prices, services and availability, takes booking enquiries, remembers the conversation, and hands the chat to you when a person is needed. It does not promise results, and it should never make up an answer.

Which AI is behind the assistant, and is my customers' information safe?

Funnlr uses third party providers for hosting, databases, messaging, email, automation, artificial intelligence and payments. They receive only the information needed for their role, and Funnlr does not sell or rent personal information. The Privacy Policy lists what is collected and why. A business that collects information from its own customers stays responsible for using it lawfully.

Can customers pay a deposit when they book?

Yes. With booking automation a customer picks a time, is confirmed, and pays a deposit. On Partner, the deposit can be paid by card through your own Yoco account, and the booking confirms by itself once Yoco confirms the money. Without that, customers get bank transfer instructions and you confirm the deposit. See booking for salons, clinics and studios.

Who runs Funnlr, and can I reach a real person?

Funnlr is one person. Ibrahim builds it, and answers his own messages between lectures. You can message on WhatsApp at +27 75 927 5516 or email hello@funnlr.co.za.

Do you work outside South Africa?

Funnlr has built for businesses in South Africa and Eswatini. Prices are in rand, and card deposits through Yoco work for businesses priced in rand. See who it has built for.

Still unsure?

Ask on WhatsApp and a real person answers, or start with the free preview and judge it yourself.